Privacy Policy

Last updated: August 19, 2026

1. Who We Are

San Antonio Bloom Bar ("we," "us," or "our") is a DIY flower bar rental business based in San Antonio, Texas. We operate the website sanantoniobloombar.com and sanantonioflowerbar.com.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, submit a booking inquiry, chat with us, or opt in to receive text messages from us.

2. Information We Collect

We collect information you voluntarily provide when you fill out our booking inquiry form, use our website chat widget, or contact us directly, including:

We may also collect basic usage data through our website (such as pages visited and browser type) via standard analytics tools.

3. How We Use Your Information

We use the information you provide to:

We do not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. SMS / Text Messaging

Consent. By providing your mobile phone number and checking the SMS consent box on our booking form, or by texting us first, you give San Antonio Bloom Bar your express written consent to send you SMS text messages at that number. Consent to receive text messages is not a condition of purchasing any product or service from us. We do not require SMS consent in order to respond to your inquiry.

Types of messages you may receive. Booking and availability confirmations, rental agreement and payment links, appointment and delivery/pickup reminders, customer care replies, and occasional promotional offers if you opted in to marketing messages.

Message frequency. Message frequency varies based on your interaction with us. You will typically receive between 2 and 10 messages per month.

Cost. Message and data rates may apply. Standard rates from your mobile carrier apply to all messages sent and received.

How to opt out. You can cancel SMS messages at any time by replying STOP to any message you receive from us. After you reply STOP, we will send a single confirmation message and will not send you any further SMS messages unless you opt back in. To opt back in, reply START or submit a new request through our booking form.

How to get help. Reply HELP to any message from us, or text HELP to (830) 381-0694, for assistance. You can also email us at [email protected].

Carriers. Carriers are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission from your wireless service provider and is not guaranteed.

Mobile data sharing — important. No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. All of the categories of information sharing described in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. Mobile opt-in data and consent may be shared only with the subcontractors that directly support our messaging operations (such as our CRM and messaging platform), and only for the purpose of delivering the messages you requested.

For the full SMS program terms, see our Terms of Service.

5. Payment Information

We collect a credit card on file for damage and late fee protection. Payment information is processed securely and we do not store full card numbers on our systems. All payment processing is handled through secure third-party payment processors.

6. Third-Party Tools

We use the following third-party tools to operate our business:

These vendors act as service providers processing data on our behalf. As stated in Section 4, text messaging originator opt-in data and consent are never shared with third parties for marketing purposes. Each of these services has their own privacy policies governing how they handle your data. We encourage you to review them if you have questions.

7. Cookies

Our website may use basic cookies to support functionality, our chat widget, and analytics. We do not use cookies to track you across other websites or sell your browsing data. You can disable cookies in your browser settings at any time.

8. Data Retention

We retain your information for as long as necessary to fulfill your rental, resolve any disputes, and comply with our legal obligations. Records of your SMS consent and opt-out requests are retained as required by applicable law. If you would like your information deleted, please contact us and we will honor that request.

9. Your Rights

You have the right to:

To exercise any of these rights, email us at [email protected].

10. Children's Privacy

Our website and services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the date at the top of this page. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, reach out: